Refund policy
Return, Cancellation and No-Refund Policy
Organization: Omnipresent Nonprofit Corporation (a Florida nonprofit corporation, USA)
Mailing Address: 4 Contee Court, Palm Coast, FL 32137, USA
Contact E-mail: faith.omnipresent@gmail.com
Effective Date: September 8, 2025
1. Definitions
“Donation” means a voluntary monetary contribution in support of the Organization’s charitable mission, including one-time and recurring payments.
“Intangible Religious Services” means transmission of prayer intentions, Mass requests, and other religious services/prayers.
“Recurring Payment” means an auto-debit under a subscription/periodic giving arrangement.
“Payment Processor” means any acquiring bank, card network, gateway, or payment service.
“Chargeback” means a cardholder dispute under card network/bank rules.
2. No-Refund Rule
2.1. All payments made on the website are final and non-refundable. This applies to all Donations (one-time and recurring) and to contributions for Intangible Religious Services.
2.2. Payments are not purchases of goods and do not include any promise or guarantee of particular outcomes (spiritual, material, or otherwise). Fulfillment is pastoral in nature.
3. Legally Required Exceptions
3.1. Notwithstanding Section 2, refunds may be issued only to the extent required by applicable law and/or card network/processor rules, namely in cases of:
a) verified unauthorized/fraudulent transactions;
b) clear payment errors, including duplicate charges;
c) technical processing failures at the Payment Processor.
3.2. Nothing in this Policy limits your non-waivable legal rights, including rights to dispute a transaction with your bank/processor under their rules.
4. Intangible Religious Services
4.1. Fulfillment typically commences promptly upon receipt of a request and includes registering the intention and/or transmitting it to a parish/church.
4.2. Before fulfillment commences, upon request we will use reasonable efforts to cancel and, where Section 3 applies, process a refund.
4.3. After fulfillment commences, refunds are not available, except as provided in Section 3.
5. Recurring Payments
5.1. You may cancel an auto-debit before the next billing date via your account (if available) or by emailing faith.omnipresent@gmail.com.
5.2. Amounts already charged prior to cancellation are not refundable, except as provided in Section 3.
6. Exception Request Procedure
6.1. Email faith.omnipresent@gmail.com within 30 calendar days of the charge and include: your name, contact e-mail, payment date/amount/method, transaction ID (if available), the basis (fraud/duplicate/processing error), and supporting documentation.
6.2. We acknowledge receipt within 3 business days and typically decide within 10 business days. Approved refunds are issued to the original payment method; posting times depend on your bank/processor.
6.3. We may request additional information/documents to comply with anti-fraud and anti-money-laundering requirements.
7. Fees, Currency, and Cross-Border Matters
7.1. Processor/bank fees and FX effects may be non-refundable under third-party rules; the net amount credited on refund may differ.
7.2. Refunds (if approved) will be made only to the original method of payment and, where possible, in the original transaction currency.
8. Chargebacks and Dispute Resolution
8.1. Please contact us first; direct resolution is typically faster.
8.2. We reserve the right to contest unfounded chargebacks by providing the card network/processor with documentation of the transaction and fulfillment.
9. Minors
Payments by minors may be made only with the consent and on behalf of a legal guardian. Transactions initiated without such consent are reviewed under Section 3 (as potentially unauthorized/erroneous).
10. Governing Law and Venue
10.1. This Policy is governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles, to the extent permitted by mandatory laws of your jurisdiction.
10.2. Courts located in Flagler County, Florida, shall have jurisdiction over disputes arising from this Policy, unless otherwise required by mandatory law or card network rules.
11. Changes to this Policy
We may update this Policy. The current version will be posted with its effective date. Updates apply to payments made after the effective date of the revised Policy.
12. Checkout Acknowledgment (recommended near the “Pay” button)
“I acknowledge the No-Refund Policy: all payments are final and non-refundable, except where required by law (fraud, duplicate charge, or processing error).”